Terms of service
These terms supersede all previous agreements.
USE OF CHEMIST DIRECT.PK WEBSITE
All products are sold subject to the terms and conditions listed here. Please read them carefully before using the website. By using the chemistdirect.pk site, you are agreeing to be bound by these terms and conditions.
By visiting chemistdirect.pk or sending e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Applicable laws require that some of the information or communications we send to you should be in writing. By accessing our site, you accept that communication with us will be primarily electronic through e-mail or notices posted on our website. For contractual purposes, by accessing this website, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
DISTANCE SELLING REGULATIONS
Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund. We do not accept liability for damage or injury through misuse of products purchased.
WARRANTY AND LIMITATION OF OUR LIABILITY
If we fail to comply with these terms and conditions, we shall only be liable to you for the purchase price of the goods and any proven losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise), which are a foreseeable consequence of such failure.
We will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:
- loss of income or revenue;
- loss of business;
- loss of profits;
- loss of anticipated savings;
- loss of data; or
- waste of management or office time.
Nothing in these terms and conditions is intended to exclude or limits our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- any breach of the obligations implied by section 12 of the Sale of Goods Act 1979;
- defective products under the Consumer Protection Act 1987;
- any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
Whilst we adopt industry standard protections against computer viruses, we are not able to warrant that this website is free from computer viruses or any other malicious or impairing computer program.
Nothing in these terms and conditions is intended to affect your statutory rights.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. chemistdirect.pk and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
INTELLECTUAL PROPERTY RIGHTS
chemistdirect.pk and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.
Unless otherwise specified, the intellectual property rights in the contents of all the pages in this website, are owned or licensed to Chemist Direct.pk, or are used with permission from the owner.
The contents of this website may not be copied, reproduced, modified, downloaded or used in any form without our prior written permission.
RISK OF LOSS
All items purchased from chemistdirect.pk are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
chemistdirect.pk attempt to be as accurate as possible. However, chemistdirect.pk does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by chemistdirect.pk itself is not as described, your sole remedy is to return it in unused condition.
VARYING THESE TERMS AND CONDITIONS
We reserve the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions that are in force at the time that you order goods from us unless:-
- any change to these terms and conditions is required to be made by law or governmental authority, in which case the changes may apply to orders previously placed by you; or
- we notify you of any changes to these terms and conditions before we accept your order, in which case we have the right to assume that you have accepted the change to the terms and conditions unless you notify us to the contrary within seven (7) working days of receipt by you of the goods.
DISPUTES & COMPLAINTS
Any dispute relating in any way to your visit to chemistdirect.pk or to products you purchase through chemistdirect.pk shall be submitted to confidential arbitration except that, to the extent you have in any manner violated or threatened to violate chemistdirect.pk intellectual property rights, chemistdirect.pk may seek injunctive or other appropriate relief in any Pakistan court. No arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
We take all feedback very seriously and aim to deal with complaints as quickly and effectively as possible.
For complaints relating to orders placed through our website, please email chemistdirect.pk. To assist us in dealing with your complaint, please detail all aspects of the complaint, your order number and your contact details.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, posted on this site. These policies also govern your visit to chemistdirect.pk. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
chemistdirect.pk provide their services to you subject to the following conditions.
If you visit or shop at chemistdirect.pk, you accept these conditions. Please read them carefully. In addition, when you use any current or future chemistdirect.pk service or visit or purchase from any business affiliated with chemistdirect.pk, whether or not included in the chemistdirect.pk, you also will be subject to the guidelines and conditions applicable to such service or business.
Please note that not all of the above terms will be applicable to business agreements.